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Delivery:                     
1.   We deliver to any postal address within the UK. We do not deliver to Europe or the Rep. of Ireland.
2.   Flowers will be delivered within 1-2 working days, by standard Royal Mail 1st class. We do not charge any additional fee for delivery by Royal Mail 1st class.
3.   We provide Guaranteed next day delivery before 1pm by Royal Mail Next Day Delivery Service. Additional fee of £6.20 will be charged.
4.   We do not deliver on the same day, Sunday’s or public holidays.
5.   Your requested delivery day will be displayed in your email confirmation. If you submit your order on Sunday or Public holiday, you order will be processed and dispatched on the following work day.  
6.   Please ensure that you provide the full address of the recipient including postal code, department, room number, ward, etc. We will not be held responsible if there is a problem or delay with your delivery due to incorrect or incomplete delivery details.
7.   We do not have tracking system.
8.   If the recipient is not available at the time of delivery we will try to leave your order with neighbours or Royal Mail will leave a red leaflet with information as how to re-deliver your order from the closest Royal Mail depot.
9.   We will not be held responsible if the following occurs: The recipient has moved / Your order is refused by the recipient / Your order fails to be returned back/ Not called for.
10. Flowers sent to hospitals, schools, military & business addresses will be delivered to a main reception or mailing room. We recommend that orders to such locations be requested for delivery on a weekday and not Saturday and Sunday.
11. Please ensure that upon delivery to hospitals, flowers are allowed to be received.

   12. During peak season such as Valentine’s Day, Mothers Day and Christmas we are unable to           guarantee specific delivery date.We will dispatch your order prior to your requested                     delivery date, and we will do our best to ensure your order will be delivered as close to                 intended  delivery date as possible.